Client Services Associate

SUMMARY:

The Client Services Associate is an operations position responsible for providing support to Madavor’s Sales and Design departments. This position will coordinate, execute and maintain all print and digital advertising campaigns, as well as build and deploy client sponsored emails. This position will also build and maintain relationships with our advertising clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Collect and QA digital print ad materials
  • Coordinate ad creation and edits with Design team
  • Communicate potential advertising issues to clients
  • Organize, maintain and report on the performance of digital advertising campaigns
  • Build and deploy client-sponsored emails
  • Process advertising insertion orders and contracts through CRM system while maintaining accurate records
  • Prepare billing reports for online and print publications
  • Manage and maintain relationships between our internal teams and our clients
  • Some trade show travel may be required
  • All other duties as assigned

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Associates Degree preferred, High School Diploma or equivalent required
  • Must be extremely organized with a high attention to detail
  • Excellent written and verbal communication skills
  • Ability to work effectively and creatively in a team environment as well as independently
  • Experience building and deploying email and digital marketing campaigns is preferred
  • Working knowledge of HTML, CSS and analytics tools are a plus, but not required